Shipping

We ship our products quickly, securely, and reliably from our fulfillment center in Dubai, United Arab Emirates.

• United Arab Emirates & GCC Countries: DHL Express or FedEx

Orders are processed on business days between 7:00 AM and 12:00 PM (GST / Dubai time) and prepared for shipment as quickly as possible.

Once your order has been handed over to the carrier, you will receive a shipping confirmation email including your tracking number. You can also view your tracking information at any time in your customer account.

Shipping Costs

United Arab Emirates

• Free Shipping

Other GCC Countries

• AED 100 flat-rate shipping
• Free Shipping on orders over AED 2,000

Customs, Duties & Taxes

Orders shipped to GCC countries outside the United Arab Emirates may be subject to local customs duties, VAT, or other import charges, depending on the regulations of the destination country.

Any such charges are not included in your order total and are the responsibility of the recipient. We recommend checking your country’s import regulations before placing your order.

Returns & 30-Day Money-Back Guarantee

We want you to try BIOGETA® products completely risk-free.

That’s why we offer a 30-day return policy on all BIOGETA® products.

If you are not completely satisfied with your purchase, simply return the product within 30 days of delivery. Once we have received and inspected the returned item(s), we will refund the full purchase price using your original payment method.

Please note that return shipping costs are the responsibility of the customer.

Return Address

BIOGETA LLC-FZ
Home Office Dubai
Wadi Al Safa 5
Hacienda CH 7, Villa 32
Dubai
United Arab Emirates